"How I eliminated a
year's worth of stress that was killing my career, business and home life, and
how you can too!"
By Wayne McKinnon
How many days do you leave the office feeling
unfulfilled because you didn't
accomplish what you set out to do?
When you are at home,
how often
do you get stressed because your spouse or your kids are always
interrupting you while you try to finish off the day's e-mails, and you
know that you should be spending your time with them instead of
on the computer? Aside from all of that, when do you make time for
you?
Stress is one of the
biggest killers in our world today. According to the US department of
labor, the duration of stress related absences were four time greater
than any other non fatal injuries and illnesses. While there are many
high stress jobs, in the office it is at its highest among technical,
sales, and administrative support professionals, but managers are also
susceptible.
Top Five
Causes of E-mail
Stress
Since 1998 when I
wrote my first book on the subject
I have been continually surveying my clients to get to the root of the
problem, and what I have found is that it all boils down to these five
things:
- Messages arrive too quickly or you
have too many messages in one day .
- Messages pile up from one day to the
next so your pile just gets bigger
- It takes you too long to figure out
what to do with each message.
- You are too busy responding to email
messages to complete any meaningful work.
- You can't find information when you
need it
If you have identified other causes I
invite you to submit your theories, but the real question is why are we
allowing email technology to get in the way of effective communication,
and more importantly your productivity, health and happiness?
According to a
leading psychologist...
As reported in
the book "The Evolving Self," the types of activities that people
report as most rewarding involve:
- a clear
objective
- a need for
concentration so intense that no attention is left over
- a lack of
interruptions and distractions
- clear and
immediate feedback on progress towards the objective
- a sense of
challenge (the perception that one's skills are just barely adequate
to cope with the task at hand
When was the last
time that you can say that you have actually spent time well, time when
you have a clear focus on
the task at hand?
The problem in
today's workplace...
The problem is that
technology and specifically e-mail violates all of these rules of
happiness. I have seen even the most strategic thinkers become
distracted so often by e-mail that they can no longer function at a high
level and instead tend to spend their time "interrupt driven," and
responding to the next thing that comes into their inbox instead of
focusing on what they had planned to do.
Have
you ever felt this way yourself? If so, read every word of this article
and discover techniques that motivate you to save at least an
hour a week while preserving your mental health.
Begin by
Turning off your email.
That's right, turn it off and leave it off
until your next scheduled email checking interval. Some jobs require
people to be on call but most don't. Sure it would be convenient if all
of the people someone needs throughout the day were sitting by their
side, but that's not a realistic expectation.
You
need to allow yourself to get into a "state of flow" where you can
accomplish more than you ever imagined.
Is
there is more to it than that?
If it were that
easy there wouldn't be a problem, would there? Actually, yes there would
be because most people aren't disciplined enough to stick to the plan.
But there are also a number of other causes that you should be aware of.
Why
has the problem not been solved?
I have been working
on this problem since the early 80's and I can assure you that technology is not the solution
to your problem, although that is where most people look for a solution.
So why organizations leaving it to their
technologists to solve this problem?
I wondered that myself but the
more I worked on this with my clients, the more I realized that there is
very little management will to make the necessary changes. Here is what
I mean:
While helping organizations like yours
improve your bottom line I have had the opportunity to uncover some
of the biggest causes of business obstacles, and the impact of e-mail is
huge!
Unfortunately the problem is not being
addressed by many organizations, and those organizations that do attempt
to improve the situation tend to leave it in the hands of the
technologists.
I don't want to slander anyone here, that
is not my intent, but according to a recent survey, getting
technologists to think like business people is a huge issue, so aside
from improving a few keyboarding skills, these are not the right people
to provide much help. Solving the problem has been left up to individual
employees, and that means you and you deserve help!
Let’s
face it. In today's business world we all need email to do our jobs,
but we also all need our own coping mechanisms and "best
practices" to eliminate the stress of e-mail overload.
So what can you do?
There are two components to the solution. One is strategic and one is
operational. By operational I mean work habits and routines.
Like almost everyone I know, I am also susceptible to falling in to bad
work habits if I am not careful. You might be too.
Make a deliberate
effort to
step back and evaluate how you are spending your time
Every year (and a few
times in between) I evaluate how
I am spending my time
and how I can use it better. Do like I do. Give yourself a mini
refresher course and update your
thinking. I
have written about high level strategies elsewhere, so in this report I
will address the operational changes that I use to make me instantly
productive. This
routine will help you developed very strong personal and business skills
that you can apply to your own
situation
whenever you need help.
Fortunately for you
I have documented many of my methods right here so that
you can help yourself.
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